We have a 30-day return policy on all in-stock items. Certain works of Fine Art (Originals, Special Framing Orders, and Commissions for example) may have specific restrictions with regard to returns. Refunds are refunded to the credit card used to make the original purchase within thirty days of refund approval. Purchases made with another payment method are refunded via check.
All returns must be authorized by our Customer Service Department. As a courtesy, a return label can be sent to the email address on your order, with the cost of the return deducted from the refundable amount. Original shipping and handling charges are non-refundable.
There will be 10% re-stocking fee applied to all returns.
If you wish to make a return, please contact Customer Service at (800) 366-2781 email Customerservice@havenlight.com